Eric E. Ellis | Web Design | Project Management | ProjectEric.com | Charlotte, North Carolina

User-Focused Design

Based in Charlotte, North Carolina, catering to clients nationwide.

I'm a web minimalist. I work with a network of talented designers and developers who collectively believe in the same mantra: the best things in life are simple. Why not make the Web that way? Combined, we have the design, development, and project management expertise to match sound business goals with a winning web-based strategy: keep it simple, your customers will thank you.

Eric E. Ellis  Founder, ProjectEric.com

19 February 2010 0 Comments

Save the Pixel and The Power of “New”

Save the Pixel book coverWeb Design from Scratch recently released a snippet of the PDF eBook “Save the Pixel,” by Ben Hunt.

Couldn’t be a more appropriate and targeted vision statement for ProjectEric.com.  It’s what I strive to produce in all my designs, whether I’m working with a team or individually:

“Keeping it simple is hard. One reason it’s hard is because we so often feel compelled to be doing something “more”, to be different in order to keep the visitor interested. That’s how cleverness creeps in. When you’re creating your web site this little voice can start telling you that it’s too boring, too much like the next site. You feel a desperate need to come up with something with a bit more jazz.”

Members of large design companies or institutions find this quite troubling.  After all, they were hired specifically for the purpose of being creative.  Creativity breeds new stuff.  New stuff makes its way onto a site.  Over time, your site starts to look like a Christmas tree, all lit up with various colors, placements, font types, mindless stock photos, you name it.

So, why have so many designers on staff?  Why not have a few designers, tasking them to simply push conventions, standards, best practices, thus minimizing net new design?

If you buy into “less is more,” then your answer to the last two questions might be, “Darn tootin.”

But I look at it a different way.  Certainly, design conventions breed simplicity.  Consistency.  Ease of use.  I should know; I currently manage a style guide for more than 100 designers.

Don’t Knock It Until You Try It

I never knock “new.”  New breeds fun, enlightenment, creativity, and most importantly, personal satisfaction.  It’s how you apply “new” that’s important.

Consider a new button.  Simple enough.  Let’s say all of the buttons on your site are blue with white text, and the so-called new idea is a red button with white text that changes color as you hover.  Is the idea really new?  Certainly, the basic interaction pattern of a button isn’t.  They’ve been in the web world for years, linking users to an action.  But the introduction of a red button for your site is novel.  Never been done before.  You’re a blue guy.  What’s with this hippie designer thinking red is better?

Indeed, the red button may not be the right solution.  Does it stand out?  Against all the other blue buttons on the page, certainly.  But does it need to stand out; that’s the question.  Why are you trying to communicate to your customer?  What are you driving your customer to do?  How might a red button impact all the other content on the page?  How might a customer treat the meaning of red against blue, in their mind’s eye?

Too often marketers equate “new” with “increased click-through rates” or “higher conversion rates.”  While this is sometimes true, it might sacrifice other important user experience principles: consistency, brand recognition, and organization, to name a few.

Arguments for Both Sides

So it’s painfully clear: “new” is a powerful word.  It means change, opportunity, but potentially degradation as “Save the Pixel” explains.  New ideas are always positive.  It’s how they’re implemented that counts.

11 February 2010 1 Comment

Attention Designers: Must Have Development Experience

Design imageWhat Are Employers Looking For These Days?

I run into recent college grads every now and then.  They’re excited.  Passionate.  A bit naïve.  But willing to roll up their sleeves and enter adulthood.

I love their optimism.  As I get older, I find myself saying “That’ll never work” too many times throughout the week (at least I recognize it).  They enter the work world with fresh eyes, new ideas, and a healthy sense of entitlement that only Gen-Yers can pull off.

But I see — too many times — an “I can” spirit with an “I don’t have the right skills” set of credentials.  I’m not talking about just work-world experience.  Granted, too many big firms today attempt (expect?) to hire newly-minted college alumni and at the same time, expect each one to possess a portfolio of a 10-year veteran.

No, I’m talkin bout skillz. Game.  That thing that tells an employer, “Yes, this guy (or girl) has it.“  It’s that right balance of designer, developer, project manager, theoretical, user-centered IT.

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24 November 2009 1 Comment

Devil Is In the Details: Three Web Design Planning Mistakes

3 Web Design Planning Mistakes

3 Web Design Planning Mistakes

I’ve been a part of some fairly large projects in the past that – how can I say – missed the execution mark.  Slipped milestones, cost overages, scope creep.  You name it.  I’ve witnessed it.  It’s web design; wild results come with the territory.

The misses occurred, not because of lack of execution, but because of undocumented execution.

To be sure, everyone understood the basics: when major milestones needed to be hit, when design reviews were to take place, how many resources needed to be assigned.

The devil is in the details

What we found was more subtle.  We simply never wrote the details down.  We expected things of each other.

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17 October 2009 0 Comments

ProjectEric focuses on both art and science of design

Some design shops offer just the sizzle

Slick concepts, state-of-the-art Flash animation, fancy logo design. Throw in some new business cards and an annual report at a reasonable price and any proposal can be made to look like a world-class offering.

Don’t forget the steak.

ProjectEric merges the art of web design with the meaty science of project management to launch sites on time, on budget, and in scope. Every time.

A full-service web design firm, ProjectEric caters to small businesses and non-profits across the country, serving up just the right amount of mouth-watering design solutions. Then we heap on a serving the best project management money can buy, ensuring that design milestones are never missed, expectations are always exceeded, and projects are always completed with you – and ultimately your customers – in mind.

The goal: create a web presence that targets the right clients at the right time, in the right way. While it’s no different than most other marketing channels, ProjectEric’s transforming approach merges branding strategy and creative design &  development with real business goals.

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